In brief. So as not to get lost at a station, you need three things: to find the information board, to identify your track and platform, and to arrive for boarding with a buffer of time. The board shows the train number, the time and the track; signs lead to the platforms. Arrive early, especially at a large station, where the walk to the platform can take several minutes.
A station is built around a simple task: to lead you from the entrance to the right platform. If you understand where to look, finding your way is easy.
The main thing — the information board
The departures board is your starting point. It shows the number and direction of the train, the departure time and the track. Once you have found your service, you immediately see where to head.
Tracks, platforms and carriages
- the track — the number the board shows; this is what you go by;
- the platform — the place the train departs from;
- the carriage — its number is given in your boarding details; carriages are usually numbered along the train.
The signs in the station lead from the board to the right platform, and on the platform itself you go by the carriage numbers.
How to calculate the time for boarding
Arrive at the station early: you need time to find the board, walk to the platform and calmly take your seat in your carriage. At a large station the walk to the platform alone can take a noticeable amount of time, so a buffer does no harm.
How not to get lost in a large station
- move from the board following the signs;
- pay attention to the numbering of tracks and carriages;
- if needed, ask staff — that is normal;
- do not leave boarding to the last minute.
With children and luggage
With a child or a lot of luggage the walk to the platform takes longer, and boarding needs more time. Arrive earlier, keep your documents and tickets to hand and do not hurry — an extra buffer of time is especially valuable here.
What to keep in mind
- the information on the board may update — watch for a change of track;
- the carriage number is usually given in your boarding details;
- with luggage and children, allow more time for the walk to the platform.
Frequently asked questions
How do I find my train at the station?
By the information board: find the number and time of your service, check the track and follow the signs.
What are a track and a platform?
The track is the number you go by on the board; the platform is the place the train departs from.
How early should I arrive at the station?
Early, so you can calmly find the platform and board the carriage, especially at a large station.