Airports & stations

How to find your way around an airport: from the entrance to the boarding gate

An airport is only intimidating until its logic is clear. We explain the passenger’s path from the entrance to the boarding gate step by step.

In brief. A passenger’s path through an airport is almost always the same: check-in → bag drop → security → the waiting area → the boarding gate. If you understand this sequence, finding your way is easy even in a large terminal. The main thing is to arrive with a buffer of time and follow the information boards and signs that lead you from stage to stage.

An airport seems complicated only because of its scale. In fact it is built around a simple linear logic, and the passenger’s task is to pass through several stations in turn.

The general logic of the terminal

Think of an airport as a corridor of several sequential stages. You move only forward — from the entrance to the boarding gate — and at each stage the boards and signs guide you.

Step by step

  1. Check-in — you confirm that you are flying and receive your boarding details.
  2. Bag drop — if you are checking a bag; your hand luggage stays with you.
  3. Security — a check of passengers and hand luggage.
  4. The waiting area — here you wait for boarding and watch the boards.
  5. The boarding gate — you head to the right gate, whose number the boards show.

How to read the information board

The board is your main reference. It shows the flight status, the time and the boarding-gate number. The gate number may change, so glance at the board from time to time, even after you have found your spot in the waiting area.

How not to get lost

  • go by the information boards — they show the flight status and the gate;
  • follow the signs to the next stage;
  • if in doubt, ask staff; that is normal.

How to calculate your time inside the terminal

Time at the airport is made up of passing all the stages plus a margin for the queue and the walk to the gate. That is why it is advised to arrive early: the queue at security or a large terminal can take more time than it seems.

Hand luggage and security

To pass security faster, prepare your hand luggage in advance: keep your documents and boarding details to hand. It is worth checking the rules on the contents of hand luggage in advance, as they may change.

What to keep in mind

  • watch the boards: the gate number and boarding time may change;
  • allow time for the queue, especially at security;
  • in a large terminal, the walk to the gate also takes time.

Frequently asked questions

What is the order of steps at the airport?

Check-in → bag drop → security → the waiting area → the boarding gate.

How do I know where to go?

Go by the information boards and signs; ask staff if needed.

How much time should I allow at the airport?

Enough to pass all the stages calmly with a margin for the queue — better to wait than to hurry.